Terms of Use – Kidology, Inc.

Last updated: 20.06.2026

TERMS OF USE

Kidology, Inc.

Effective as of: June 20, 2026

IMPORTANT NOTICE REGARDING AUTOMATIC RENEWALS

Kidology offers subscriptions that automatically renew. Please read these Terms carefully — especially Section 7 (Subscriptions, Fees, and Payment) — before starting a trial or completing a purchase. To avoid being charged for a renewal, you must cancel your subscription at least 24 hours before the end of your current billing period. Deleting the app does not cancel your subscription. You must cancel through the platform where you made the purchase (the App Store, Google Play, or your Kidology account if purchased via our website). Non-use of the Service after purchase does not by itself entitle you to a refund.

These Terms of Use (the “Terms”) govern your access to and use of the mobile application, website, coach messaging, assessments, courses, and related content provided by Kidology, Inc., a Delaware corporation with its principal office at 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713, USA (“Kidology”, “we,” “us,” or “our”) (collectively, the “Service”). These Terms are not entered into with Apple Inc., Google LLC, or any other platform through which you may access the Service.

By accessing or using the Service, you agree to be bound by these Terms, including the binding arbitration agreement and class action waiver in Section 16. If you do not agree, you must discontinue use of the Service immediately.

These Terms were originally drafted in English. If translated, the English version governs in the event of any discrepancy.

Please also review our Privacy Policy, which is incorporated into these Terms by reference and explains how we collect, use, and protect your personal information.

1. Eligibility and Account Registration

Kidology accounts are for adults. To create an account and use the Service, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By creating an account, you represent and warrant that you meet these requirements.

Kidology is an educational app for parents and caregivers. Accounts are created and held by adults; the Service is not directed at, and may not be used directly by, children. Section 4 explains how we handle information about a child that you, as the account holder, choose to share with us.

When registering, you agree to provide accurate, current, and complete information, to keep your login credentials confidential, and to update your information as needed. You are responsible for all activity that occurs under your account. Notify us immediately at support@kidology.app if you suspect unauthorized access to your account.

We may suspend or terminate any account that violates these Terms, provides false information, or is used in a manner that creates risk or legal exposure for Kidology or other users.

2. The Service

Kidology is an educational app for parents that helps caregivers understand child development and build effective parenting skills, through articles, courses, self-guided assessments, and one-on-one coach messaging. Our content spans a broad range of childhood topics, including sleep, screen time, anxiety, school challenges, and behavior, with attention and focus (including ADHD-related content) as one topic area among several.

2.1 Educational Content Only — No Professional Advice

Kidology does not provide medical, psychological, legal, or other licensed professional advice, diagnosis, or treatment. Kidology is not a healthcare provider, health plan, or healthcare clearinghouse, and does not act as a business associate of any such entity under the U.S. Health Insurance Portability and Accountability Act (“HIPAA”).

All content, assessments, courses, and coach communications are provided for general informational and educational purposes only. They are not a substitute for evaluation, diagnosis, or treatment by a licensed physician, psychologist, therapist, or other qualified professional. You should consult an appropriate licensed professional regarding any specific concerns about your child's health, development, or wellbeing.

Never disregard, delay, or discontinue professional advice or treatment because of something you read or were told through the Service. If you believe your child is in crisis or facing a medical or safety emergency, contact emergency services or a crisis hotline immediately — do not rely on the Service for emergency assistance.

2.2 Assessments

Self-guided assessments available in the Service, including topic-specific questionnaires such as our Vanderbilt-based attention and focus assessment, are educational screening tools, not diagnostic instruments. Results are calculated and shown to you in the app and are intended to help inform your own understanding — they are not a diagnosis and should not be treated as one. Assessments are one of several optional tools within the Service and are not required in order to use the Service.

2.3 No Guarantee of Results

We make no representation or warranty regarding the accuracy, completeness, or usefulness of any content, assessment result, or coaching advice, or that using the Service will lead to any particular outcome for you or your child. Developments in child-development research may not be immediately reflected in the Service.

3. Coach Chat: Human Coaches and AI Assistant

Coach chat allows you to exchange messages with a human Kidology coach, an AI-powered assistant, or both within the same conversation. We will identify in-app when you are speaking with an AI assistant rather than a human coach.

3.1 Nature of Coach Chat

  • Human coaches are Kidology-trained staff or contracted coaches. They provide general parenting guidance and support; they are not acting as your child's therapist, physician, or other licensed clinician unless separately and explicitly agreed.
  • Our AI assistant is currently powered by OpenAI technology. Like any AI system, it may occasionally produce responses that are incomplete, inaccurate, or unsuitable for your situation. AI-generated responses are probabilistic and may not reflect your child's specific circumstances.
  • Neither human coaches nor the AI assistant can diagnose, treat, or prescribe for any medical or mental health condition.

3.2 Your Responsibilities in Coach Chat

  • Do not rely on coach chat as a substitute for professional medical, psychological, or legal advice.
  • Do not share information that could identify your child to other users, or sensitive information about other people without their knowledge or consent.
  • Do not use coach chat to harass, threaten, or send unlawful, obscene, or abusive content, or to upload viruses or malicious code.
  • Exercise your own judgment before acting on anything shared in coach chat, whether by a human coach or the AI assistant.

3.3 Safety and Crisis Escalation

If a message you send suggests a risk of harm to your child, yourself, or another person, Kidology may escalate the conversation to a human coach or relevant staff member and may take further action consistent with our crisis-escalation protocol, including contacting emergency services or other appropriate resources where we have a good-faith belief this is necessary to prevent serious harm. This may include retaining and disclosing relevant chat content as needed for that purpose. See our Privacy Policy for more detail on how chat content is handled.

3.4 Feedback on Coach Chat

You can send feedback about coach chat or the AI assistant at any time to support@kidology.app. We review reports of inappropriate, harmful, or inaccurate responses and may use them to improve the Service.

4. Information About Your Child

As an account holder, you may choose to provide information about your child — such as a first name or initials, age range, and descriptions of your child's development, behavior, or wellbeing — so that we can personalize content and coaching for your family. You represent that you are the parent, legal guardian, or otherwise have the legal authority to share this information with us on your child's behalf.

You are responsible for the accuracy of any information you provide about your child and for determining what is appropriate to share with a human coach or our AI assistant. Our Privacy Policy describes how we collect, use, and protect information about your child in more detail, including your rights to access, correct, or request deletion of that information.

If you become aware that a child has created their own Kidology account, or that we have collected information directly from a child without appropriate parental involvement, please contact us immediately at support@kidology.app.

5. Acceptable Use of the Service

You agree to use the Service only for your own personal, non-commercial use, on behalf of your own family, and in compliance with all applicable laws. As a condition of using the Service, you agree that you will NOT:

  • Sell, rent, lease, sublicense, or otherwise transfer your rights or obligations under these Terms;
  • Modify, reverse engineer, decompile, or disassemble any part of the Service;
  • Copy, adapt, or create derivative works of the Service without our prior written authorization;
  • Share your account with others or permit unauthorized access to the Service;
  • Bypass or disable any technological measure that protects the Service or its content;
  • Use the Service to compile data for the benefit of a competing product or service;
  • Use your account to send spam, chain messages, or unsolicited advertising;
  • Upload or transmit content that infringes the rights of any third party, contains hate speech, harassment, obscenity, or sexually explicit material, or that could give rise to civil or criminal liability;
  • Upload viruses, malware, or other code designed to disrupt the Service; or
  • Use the Service for any unlawful purpose.

We may remove content, restrict features, or suspend or terminate accounts that violate this Section, with or without prior notice, at our discretion.

6. Intellectual Property

6.1 Our Content

All content, software, branding, design, courses, assessments, and other materials made available through the Service (the “Kidology Content”) are the property of Kidology, Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws. Except as expressly permitted by these Terms, you may not copy, modify, distribute, publicly display, or create derivative works from any Kidology Content without our prior written permission.

6.2 Limited License to You

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your own personal, non-commercial, family use. This license does not include any right to resell or commercially exploit the Service or Kidology Content.

6.3 Your Content

You retain ownership of any content you submit to the Service (such as messages to a coach, profile information, or feedback) (“User Content”). By submitting User Content, you grant Kidology a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and use that User Content as necessary to operate, provide, and improve the Service, including coach chat continuity and safety review as described in Section 3 and our Privacy Policy. You represent that you have the necessary rights to any content you submit.

6.4 Feedback

If you send us feedback, suggestions, or ideas about the Service, you agree that we may use them without restriction or compensation to you, and that such feedback is provided on a non-confidential basis unless we agree otherwise in writing.

7. Subscriptions, Fees, and Payment

Full access to the Service requires a paid subscription. Subscriptions are billed in advance on a recurring basis (e.g., monthly or annually) according to the plan you select, and automatically renew at the end of each period unless cancelled in accordance with this Section.

7.1 Billing

If you purchase a subscription through the Apple App Store or Google Play, your payment method will be charged through that platform's billing system, and your subscription is also subject to that platform's terms. If you purchase a subscription through our website, your payment method will be charged directly by Kidology or our payment processor (e.g., Stripe).

By purchasing a subscription, you authorize us (or the relevant platform) to charge your selected payment method on a recurring basis until you cancel.

7.1.1 Stored Payment Method and Post-Purchase Offers

When you complete a purchase on our website, your payment method is securely stored by our payment processor and may be used to process additional purchases you affirmatively accept during the same checkout flow, including one-time upsell offers and additional subscription offers, without requiring you to re-enter your payment details. Each such offer will display the price (and, where applicable, the recurring billing terms) before you are charged, and will require you to take a separate, affirmative action — such as clicking "Accept" or "Add and Continue" — to be charged. Declining or skipping such an offer will not result in any charge. Where an upsell offer is itself a recurring subscription, the terms of Sections 7.2–7.5 apply to that offer as well.

7.2 Free Trials and Introductory Offers

We may offer free trials or introductory pricing for a limited period. Unless you cancel before the trial or introductory period ends, your subscription will automatically convert to a paid subscription at the regular price, and your payment method will be charged accordingly.

7.3 Cancellation

You may cancel your subscription at any time. To avoid being charged for the next billing period, you must cancel at least 24 hours before the end of your current period. Cancelling stops future renewals but does not entitle you to a refund for the current period already paid.

  • If you subscribed via our website: cancel through your account settings or by emailing support@kidology.app.
  • If you subscribed via the Apple App Store: cancel through “Settings > [your name] > Subscriptions” on your Apple device, or via the App Store's subscription management page.
  • If you subscribed via Google Play: cancel through the “Subscriptions” tab in the Google Play app or Google Play's subscription management page.

Deleting the app does not cancel your subscription. You must cancel through the platform where you originally subscribed.

7.4 Refunds

All purchases are final and non-refundable except as required by applicable law or as described below.

  • If you subscribed through the Apple App Store or Google Play, refunds are governed by that platform's refund policies. We cannot directly issue refunds for purchases made through these platforms — please contact Apple or Google support.
  • If you subscribed through our website, refund requests may be submitted to support@kidology.app and will be considered in accordance with applicable consumer protection law, including any statutory cooling-off period available in your jurisdiction (for example, EU and UK consumers may have a 14-day right of withdrawal for online purchases, subject to applicable exceptions for digital content already accessed).
  • Non-use of the Service after purchase does not, by itself, entitle you to a refund.

7.5 Price Changes

We may change subscription pricing from time to time. We will provide advance notice of any price increase before it applies to your then-current subscription. Continuing to use the Service after a price change takes effect constitutes acceptance of the new price; if you do not agree, you may cancel before the change takes effect.

7.6 Taxes

Subscription fees may be subject to applicable sales, value-added, or other taxes, which will be added to the price charged to you where required by law.

8. Third-Party Services and Links

The Service may contain links to, or integrations with, third-party websites, applications, or services (“Third-Party Services”), such as payment processors, sign-in providers, or content referenced in our educational materials. We do not control and are not responsible for the content, privacy practices, or terms of any Third-Party Services. Your use of any Third-Party Service is at your own risk and subject to that provider's own terms.

Our inclusion of a link or integration does not imply our endorsement of the Third-Party Service.

9. Export and Economic Sanctions Compliance

The Service may be subject to U.S. export control and economic sanctions laws, including the Export Administration Regulations maintained by the U.S. Department of Commerce and sanctions programs maintained by the U.S. Department of the Treasury's Office of Foreign Assets Control (“OFAC”).

You represent and warrant that you are not located in a country or region subject to a comprehensive U.S. government embargo, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export and sanctions laws in connection with your use of the Service.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT SUCH DISCLAIMER IS PROHIBITED BY APPLICABLE LAW.

Without limiting the foregoing, Kidology does not warrant that: (a) the Service will be uninterrupted, secure, or error-free; (b) any defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) any content, assessment result, or coaching advice will meet your expectations or produce any particular outcome.

No Medical or Professional Advice. As described in Section 2, the Service does not provide medical, psychological, or other licensed professional advice. Any reliance you place on content, assessments, or coach chat (including AI-generated responses) is at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. Nothing in this Section limits any right you have under applicable law that cannot be excluded by contract, including statutory consumer guarantees available to consumers in the EU, UK, and Australia.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KIDOLOGY, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT KIDOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

KIDOLOGY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO KIDOLOGY IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations in this Section may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or liability that cannot be excluded under EU, UK, or Australian consumer protection law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Kidology, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any content or information you submit through the Service, including information about your child. We will use reasonable efforts to notify you of any such claim, and we reserve the right to assume control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, applicable law, or if your use of the Service poses a risk to Kidology, other users, or any child.

Upon termination, your right to use the Service ends immediately. Provisions of these Terms that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

14. Changes to the Service or These Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. If we make a material change, we will provide notice through the app, by email, or by posting an updated version with a new effective date. Your continued use of the Service after a change takes effect constitutes your acceptance of the revised Terms. If you do not agree to a material change, you should stop using the Service and may cancel your subscription as described in Section 7.

15. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles, except to the extent that mandatory consumer protection laws of your country or state of residence (such as those of the EU, UK, Canada, or Australia) apply and cannot be waived, in which case those mandatory laws will govern to the extent of any conflict.

16. Dispute Resolution by Negotiation and Binding Arbitration

Please read this Section carefully. It affects your legal rights, including your right to bring a claim in court and to participate in a class action.

Nothing in this Section is intended to exclude, limit, or override any right or remedy you may have under mandatory law that cannot be waived. If the law of your jurisdiction of residence does not permit dispute resolution by arbitration, or requires a dispute to be brought before a court or other authority, this Section will not apply to the extent of that conflict, and the dispute will instead be resolved as required by that mandatory law.

16.1 Informal Resolution First

Before initiating arbitration, you agree to first contact us at support@kidology.app with a written description of the dispute and your contact information. We will attempt to resolve the dispute informally. You may not commence arbitration until 45 days after you first notified us of the dispute, unless we state in writing before that period ends that we are unable or unwilling to resolve it, in which case you may proceed immediately. Any applicable statute of limitations will be paused during this informal resolution period.

16.2 Agreement to Arbitrate

You and Kidology agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service (a “Dispute”) will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual action in small claims court, or seek injunctive relief in a court of competent jurisdiction to protect its intellectual property rights, as applicable.

This arbitration agreement is governed by the Federal Arbitration Act. Arbitration will be administered by:

  • the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, for users located in the United States; or
  • the International Centre for Dispute Resolution (“ICDR”) under its International Arbitration Rules, for users located outside the United States.

The applicable rules are available at www.adr.org. To initiate arbitration, send a written notice describing the Dispute to support@kidology.app. The arbitration will be conducted by a single arbitrator. For claims under $10,000, the arbitration may be conducted based on documents alone unless the arbitrator determines a hearing is necessary. The arbitrator may award any relief available under applicable law on an individual basis, consistent with the limitation of liability in Section 11.

16.3 No Class Actions

YOU AND KIDOLOGY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND KIDOLOGY EACH WAIVE THE RIGHT TO A JURY TRIAL.

16.4 Right to Opt Out

You may opt out of this arbitration agreement by sending written notice to support@kidology.app within 30 days of first creating your Kidology account. Your notice must include your name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor Kidology may compel the other to arbitrate, and any Dispute will instead be resolved in the courts described in Section 15, subject to applicable mandatory consumer protection law.

16.5 Severability of This Section

If the class action waiver in this Section is found unenforceable as to a particular Dispute, that Dispute will proceed in court rather than arbitration, while the remainder of this Section continues to apply to any other Disputes. If any other part of this Section is found unenforceable, that part will be severed, and the rest of the Section will remain in effect.

17. Notice and Takedown Procedure

If you believe material available through the Service infringes your copyright, you may notify us by emailing support@kidology.app with the following information:

  • Identification of the copyrighted work you believe has been infringed;
  • Identification of the material you believe is infringing, and its location within the Service;
  • Your name, address, and email address;
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
  • A statement, under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorized to act on their behalf; and
  • Your physical or electronic signature.

We will review valid notices and may remove or disable access to the identified material at our discretion.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kidology regarding the Service and supersede any prior agreements on this subject.

18.2 Severability

If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

18.3 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

18.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or otherwise with notice to you.

18.5 Force Majeure

We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control.

18.6 Electronic Communications

By using the Service, you consent to receive communications from us electronically, including notices, agreements, and disclosures, and you agree that electronic signatures and records satisfy any legal requirement that such communications be in writing.

18.7 Statutory Consumer Rights

If you are a consumer located in the European Union, United Kingdom, or Australia, you may have additional statutory rights under applicable consumer protection law (such as a legal guarantee that the Service conforms to its description and is of satisfactory quality) that cannot be limited by these Terms. Nothing in these Terms is intended to limit those rights.

18.8 Time Limit on Claims

Any claim arising out of your use of the Service must be brought within one year after the claim arises, except where a longer period is required by applicable mandatory law.

19. Contact Us

Kidology, Inc. — 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713, USA

General inquiries: support@kidology.app

Arbitration notices: support@kidology.app

By using the Service, you confirm that you have read, understood, and agree to be bound by these Terms.